The RiskBand ARIES Manager can request that devices upload logs for diagnostic purposes. See Requesting that a Device Upload Logs (System Admin Only). When devices upload logs, their log sets are displayed on the Device Log Sets content pane.
The following actions can be taken with device log sets:
To delete a device log set:
1. In the navigation pane, under the Hardware section, click Device Log Sets.
2. From the Device Log Sets content pane, right-click the log set you want to delete and select Delete Device Log Set.
You can also Ctrl-Click or Shift-Click on multiple log sets if you want to delete multiple log sets at the same time.
3. Confirm that you want to delete the log sets by clicking OK.
The device log sets are deleted.
To download device log sets:
1. In the navigation pane, under the Hardware section, click Device Log Sets.
2. From the Device Log Sets content pane, right-click the log set you want to download and select Download Device Log Set.
You can also Ctrl-Click or Shift-Click on multiple log sets if you want to delete multiple log sets at the same time.
3. Click the more icon and identify the location where you want to download the log sets. Then enter a file name for the log set and click Save.
4. Click OK.
The device log sets are downloaded.